User Advice
LOADUP is an intermediary service, which
facilitates contact between any business or private individual requiring
transport for their goods, and hauliers or couriers looking for
backloads.
We are not involved in any way with forwarding
or expediting logistics and do not accept liability for any subsequent
consequences of either party's arrangements.
It is up to both parties to negotiate
the job rate, ensure adequate 'goods in transit' insurance and ensure
all legalities relevant to country(s) involved in the transit are
observed.
If in doubt, please contact
us
We strongly advise anyone
posting 'loads to move' to make the following checks with any
haulier or white van courier who contacts you with quotes for
the load movement. Ask
for:
- Copy of operators licence (Vehicles over
3.5 ton), van operators do not require a licence
- Copy of an up-to-date 'goods in transit'
insurance (important with
small van couriers)
- Registration of vehicle collecting the load
- Written confirmation of full costing for
delivery
These few precautionary measures
will both safeguard your interests and ensure that you are
dealing with our bona-fide haulier/courier members and not
a sub-contracted transporter, which is not allowed under our
terms and conditions.
Note: DO NOT pay any money in advance of a completed delivery
We also advise our transporter
members to perform credit checks on companies before carrying
any consignment, important if the price of a job is relatively
high
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Should any of our customers feel that,
due to the way in which our service operates, a negative outcome
might arise, please contact us with your concerns, which will be
taken into account when we review our operations
To lodge
a complaint against another user, Click
here
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